Petlab Co.
1375 Broadway, 15th Fl. New York United States
702-827-4738
contact@thepetlabco.com
Overview
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
Total Score
Sandra US
Non-Verified
I have a 12 1/2 year old German…
I have a 12 1/2 year old German Shepherd. I gave her what I thought was the last product to help her. Her right back leg was getting twisted and so hard to get up off the floor. Couldn’t go up stairs anymore so we made it comfy downstairs for her. After searching and searching I saw Pet Lab popping up on my news feed so I said let me give them a try! Why not right?? She has done so much better in only 1 month. Her quality of life got a lot better. Now she’s NOT running up and down the stairs but she’s soooo much better then she was on other products. But this before it’s too late! I wish I had gotten this product before she got to this point. I couldn’t imagine if once I noticed her problem how she would be now. ❤️ If you’re reading my post and thinking hmmmm....just order it! What do you have to lose? Absolutely nothing but a happier dog and she loves the taste of the chews. Thank you again Pet Lab! 🥰
customer US
Non-Verified
Judy US
Non-Verified
Itch Chews
Mia has been using Itch Chews for a month now. I noticed less licking within 2 weeks. She however has developed an infection due to scratching before the Itch tabs starting to help. In addition to 1 Itch tab daily she has an antibiotic she has to take for a week. I am continuing the Itch tab as a maintenance. Pet Lab employees have gone above and beyond my expectations when I have dealt with them.
Lynne US
Non-Verified
Need RMA for return
The Dental Formula worked great for mine! Cancelled my act due to loss of job but will be back soon hopefully! Called back after getting another bottle and TRACY helped me cancel, explained may be outside service I cancelled the first time with;They didn’t make any note of my call but she took care of it and was very nice and helpful!!
Andrea US
Non-Verified
Love Clear Eyes
I got Clear Eyes for my 4-yr old Maltese to try to reduce the build up on his face. Although he wouldn’t eat the chew, I broke it up and sprinkled it on his food. The change has been amazing. No more black build up on his face. I am thrilled and would highly recommend this product.
Pam US
Non-Verified
Product did not work
Product did not work. Took me 3 times to check out. Still couldn’t get it. When I looked at my bank statement, I was charged 3 times. Took almost a month to receive it. I have tried to get my money back with no success. To this day, still have not received a refund or where to return it. Very disappointed.
Jennifer US
Non-Verified
RICHARD US
Non-Verified
Poorest customer service ever!!!!
It took forever to get you to change my address, I have never received my free jar after completing your rating, which I was told I would receive. You still owe 2 pre-ordered jars that I was charged for but never received. If it weren’t for the fact your product works so well, I would never do business with you and advise others not to either.
Sue US
Non-Verified
Angela US
Non-Verified
Dental Formula
A few months ago I started using the Dental Formula water additive in my dog’s water. I had been having my dog’s teeth cleaned twice each year - starting at about age 3. He’s 5. I don’t like him being exposed to anesthesia, but his teeth just get very dark with build up quickly - more than what is normal. I’d tried various water additives and they didn’t work. I always meant to brush his teeth regularly, but he doesn’t really like it and I forgot a lot of the time. I had his teeth cleaned about 2-3 months ago and started using the dental formula. His teeth show no signs of turning brown - they aren’t bright white, but in the past - they would already have brown on them by this time. I hope they get whiter. He doesn’t seem to notice a taste to the water from the Dental Formula and drinks the water without hesitating.
Linda US
Non-Verified
Patricia US
Non-Verified
Karen US
Non-Verified
Joseph US
Non-Verified
No product and horrible service
Never received my shipment, then when I attempted to ask why they said insufficient address though they read it back to me. And the only reason I received multiple calls was because I wrote reviews on how horrible the customer service was on multiple websites.
DJ US
Non-Verified
Renee US
Non-Verified
Kristi US
Non-Verified
Kooper back in action!
Kooper, our 12 year old was slowing down. Unable to jump up on the couch or run around and play with his sister. We decided to try your Joint Chews as a last resort. Within 6 weeks he was jumping on the couch (after a year and a half), wrestling with his sister and running around the yard. We’re grateful to have our happy boy back !❤️