Quictent US
3113 Glenfield Ave. Dallas
3022615366
sales@quictents.com
Overview
For years, Quictent has walk into thousands of families along with happiness.
Total Score
Amy US
Non-Verified
William US
Non-Verified
James US
Non-Verified
not bad product and good customer service
pretty easy to put together if u do it with 2 people. worked well to start....but living in Los Angeles I didnt have to deal with wind til around 2 months in. first sign of rough wind and all the bungee ties broke off. I hit customer service about it though and they sent new ties quickly so im happy about that. im gonna hold off on attaching them for a few months tho when the weather gets better haha
Frank US
Non-Verified
Kathy US
Non-Verified
I purchased an 8x8 tent canopy with 4…
I purchased an 8x8 tent canopy with 4 sides and we are very happy with the quality of the product. Recently I had contact with the customer service department and was delighted at the excellent customer service! It was amazing! They went above and beyond and exceeded my expectations. Such a great experience. Thank you Quictent for a good product and professional customer service that actually cares about helping the customer.
Dennis US
Non-Verified
Nancy US
Non-Verified
I ordered the 10x20 greenhouse and had…
I ordered the 10x20 greenhouse and had a problem with my cover not fitting right I contacted customer service through email and received a response the next morning after sending in a few photos they send a new cover and also a connector that was misshapen. I am so pleased with this company they really want the customer to be happy.
customer US
Non-Verified
I have a 10x10 tent and had one of the…
I have a 10x10 tent and had one of the scissor arms break in two, I reached out to Quictent US and had a response next day from Green. Green asked a couple of questions sent me a parts list and diagram and a few days later my new part came in the mail. During this time there were several update emails sent by Green with Mail tracking info and such and a final follow up email to ensure I had received the part. This was an excellent experience from a top notch customer service rep. Thanks again Green for helping me out!
Megan US
Non-Verified
Ron US
Non-Verified
Very satisfied
I used my 10x20 Quictent for the first time over a week-long period. During that time it withstood wind gusting up to 40mph and heavy rain. I was extremely happy with it. Further, I few of the bungee cords that shipped with it came frayed so I contacted Quictent to find out where I could purchase extras of the same size. Rather than have me purchase extras, they quickly sent me additional bungee cords at no additional cost.
Mary US
Non-Verified
Timothy US
Non-Verified
Joanne US
Non-Verified
Canopy Average for cost
Canopy arrived quickly and was as described. A bit disappointed that the first time I opened the flaps, for screen window, the cord broke. Also, found that if you get caught in the rain, everywhere the Velcro is sewn to canopy top leaks. Overall, it’s a fair product for the price and I might consider buying again.
Steve US
Non-Verified
Bad Customer Service
Customer Service is absolutely horrible. I do not know about anyone else but I do not like being lied to, I caught customer service lying in emails just to make a sale with no self-accountability. I have also asked several times now for the contact of a company manager with no response.