20314 NE 16th Place Miami United States

1-(877) 82-SMART

support@kdsmartchair.com


Overview

Regain Your Mobility & Get Your Independence Back!

Total Score

4.2 / 5
Excellent
68.4%
Great
0.0%
Average
15.8%
Poor
10.5%
Bad
5.3%

RICHARD US

Non-Verified

Smart Chair Support

My wheelchair quit working and I ask to borrow a joystick and CPU to determine What the problem was since the I couldn’t get someone to come to the house through Smart Chair. Smart chair claimed a two week delivery on These parts, but I am still waiting after three weeks. While I like the Smart chair, if anything goes Wrong, their service support is the worst i Have ever experienced! I would not recommend it to anyone because of the above!

Karen US

Non-Verified

We have been waiting for ONE MONTH for…

We have been waiting for ONE MONTH for a part for a chair under warranty. You should not be selling Products this way in the US.

Kelly US

Non-Verified

I’ve been dealing with KD Smart Chair for years....

I’ve been dealing with KD Smart Chair for years now. Their chairs are VERY reliable and their customer service department is top notch!! I love KD!!👍🏼

Kathryn US

Non-Verified

Great

The chair is great! And it’s not that heavy

Tammy US

Non-Verified

I purchased this chair for my dad…

I purchased this chair for my dad around four years ago, and we haven’t had any, problems with it whatsoever... took it to Florida on several vacations, been to Key West, three times and couldn’t tell you how much it’s given my dad independence to travel... I highly recommend it to anyone, that needs a power chair.

GH US

Non-Verified

Very easy purchase and set up

Very easy purchase and set up. Works immediately and we have had it for a few weeks and have not needed to charge it yet. Does very well with a tight turning radius to get in a corner door. So far very impressed. The ability to add a head rest would be my only suggestion.

Grace US

Non-Verified

Excellent service

Excellent service. Fast to respond with answers to my questions. I love KD Smart chair Company and I love my chair!

Jan US

Non-Verified

The chair was touted to be only 50…

The chair was touted to be only 50 pounds including batteries but it is over 59 pounds . Further, it is complicated and awkward for the user to fold away because the joystick must be removed and repositioned to use the chair. There are also lots of warnings and cautions about over charging the batteries which is quite a concern since often times charging other equipment can be done overnight. In retrospect I should have purchased a Zinger for my son

Joan US

Non-Verified

I love my chair

Love this chair. It is light enough for me to lift in and out of the car. Power and duration of the batteries is great.

Teresa US

Non-Verified

Chair is eeaaly cool!

Chair is eeaaly cool!

Carlos US

Non-Verified

the only advantage it has is that it is…

the only advantage it has is that it is good to travel by plane and that the battery lasts a lot, but it is slow and does not have good handling and it is uncomfortable

Laura US

Non-Verified

Oh Well !

Joy stick is very sensitive. Does not turn easily. Wish I could have tried it before I bought it. Your video makes it looks so easy but there are flaws. Have already had to replace 2 tires with very little use. Not the best investment!

Timothy US

Non-Verified

Despite the hurricane issue they…

Despite the hurricane issue they delivered I also had a technical problem that they were able to talk me through. Good to know you have them in your corner!

Nancy US

Non-Verified

Honest, open people

Lenny and Steve have consistently been more than helpful to me. There have been some issues with import delays that both they and I have had to deal with. However, they have always been open with me in explaining why a part is delayed. I appreciate them a lot.

Charles US

Non-Verified

My husband turned the chair over…

My husband turned the chair over backward on the first day he received it and has been reluctant to try it again. Uses his scooter instead.

Robert US

Non-Verified

I love my kd smart chair

I love my kd smart chair. Well built and great battery life.

James US

Non-Verified

An awesome product

An awesome product, I highly recommend

Patricia US

Non-Verified

Excellent chair

The product is very reliable and comfortable. It gives you more freedom without great expense.

Margaret US

Non-Verified

Far surpasses in every way excellent…

Far surpasses in every way excellent hands on customer service above and beyond willing and eager for their customers to be more than happy. Honest and trustworthy caring and a product that is incredible. It’s everything they say and beyond. I have no regret for buying kD and the way it is made. I won’t need to ever buy another one it is comfortable and performs very well. I know I bought the best product I took a very long time studying every product and I am very happy with it. I am very picky when it comes to quality. And with customer service the way it is I have faith they will take care of anything I may need tho I haven’t had any problems with my purchase. I had a need in the beginning and I received personal and prompt care. In a very courteous and caring way. You won’t be disappointed.