330 West Spring Street Columbus United States

1-800-850-0335

CustomerService@spinlife.com


Overview

We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.

Total Score

4.4 / 5
Excellent
69.0%
Great
16.7%
Average
7.1%
Poor
0.0%
Bad
7.1%

Denise US

Non-Verified

My mother loves this

My mother loves this. She recently had a hub cap as she called it fall off. She called and said they treated her very well and the shipping happened very quickly. This makes her life much better and able to do more things for herself. This is something affordable and was a blessing. Thank you so much.

Diane US

Non-Verified

love it

love it-comfortable!

Jan US

Non-Verified

Great info-arrived as to-great product

Great info-arrived as to-great product Jan

Martha US

Non-Verified

This scooter allows me to be in the…

This scooter allows me to be in the activities I want to be a part of. The ease of maneuverability is exactly what I wanted and needed. The battery life seems to last a really long time and it’s so easy to recharge. I’ve had other brands through the years, but I always come back to pride for the quality.

Edward US

Non-Verified

Took a long time to get wheelchair

Took a long time to get wheelchair, but everything works good! Thanks.

Judith US

Non-Verified

Very easy to put together

Very easy to put together. My sister and I had to watch the video about putting on the suction cups. Other than that, it was extremely easy and we had it in the tub in no time! Our mother really loves it. Very convenient for her. She has had no troubles getting in or out of the tub.

Sharon US

Non-Verified

Wonderful

Wonderful , my mother loves her new Scooter thank you for making it possible!

Nancy US

Non-Verified

Battery Failure New Unit.

I do not have an email yet regarding the shipment of new battery for the one that was shipped bad.

Mark US

Non-Verified

I was very happy with mt purchase.

I was very happy with mt purchase.

James US

Non-Verified

cool wheels

Wow what great little scooter.

Steve US

Non-Verified

Great machine

Great machine. My only wish is that it had larger tires to negotiate the gravel and lawn around our house.

RICHARD US

Non-Verified

Great service

Shipped in a timely manner. Wheel chair is better than expected. I will order through them again.

Kenneth US

Non-Verified

Nice rollator

Nice rollator. Did not package pin locks for brakes.

Kim US

Non-Verified

I needed to call the specialist with…

I needed to call the specialist with both of my purchases, simply because I couldn’t figure out the website. Both times I talked with wonderful young men who knew exactly what I needed and took care of my orders for me. Also, I would like to tell you that both of my orders came in with in a few days. It was wonderful. I am truly impressed with SpinLife. Thank you,

customer US

Non-Verified

I needed to purchase a cushion i had…

I needed to purchase a cushion i had ordered 6 years ago and I was connected to a man who was knowledgeable and he was able to tell me what i had purchased so i could buy what i needed.

Kathleen US

Non-Verified

Great table for lift chairs

I bought this table for my Mom who is in an assisted living facility. She loves it. The size is perfect, height is easily adjusted, & it is easy to move. She uses it with her power recliner/lift chair.

Donna US

Non-Verified

Received quickly

Received quickly. Easy to assemble.

COLLEEN US

Non-Verified

It gets me around where I couldn’t go…

It gets me around where I couldn’t go before.

Melissa US

Non-Verified

My mobility scooter arrived and my…

My mobility scooter arrived and my daughter help me get out of the package and put it together. We had one piece that was broke in package but it was such a small issue and it didnt effect the working product of the scooter so we let it go. it rides good and we took it out to our mall one day and it did great. i love it so far.

Brad US

Non-Verified

We ordered an extra battery PACK

We ordered an extra battery PACK not extra batteries. We got extra batteries that we cant use unless we take them someplace to have them put in. Paid $ 205 for the PACK. Have never received it. Keep calling they tell us we should receive an email confirmation, that it shipped separately. Never received email or shipping invoice or the pack.

Susan US

Non-Verified

It does everything that is advertised

It does everything that is advertised, I even use it around the house and it takes me anywhere that I want to go

Lois US

Non-Verified

Have to give an A+ all around..

Have to give an A+ all around..

Eric US

Non-Verified

great price quick service

great price quick service

Betty US

Non-Verified

very nice scooter

very nice scooter. Turning ratio is the only problem but even that is no big deal.

Steven US

Non-Verified

The Whill Ci is a good chair.

The Whill Ci is a good chair & allows my wife to ride to our daughter’s home about 1 mile away. The route consists of paved road & packed gravel. The unique design of the front “tires” enables the trip. It’s an interesting design also in that the front wheels don’t turn but slide across multiple surfaces. The only issues I have are that the seat base had no Velcro strips to which to seat bottom should attach and the total weight is more than 100 lbs. Otherwise, the chair is more than adequate. Thanks The only

Jim US

Non-Verified

Love our new chair

Love our new chair. We had a Pride Lift chair from an estate sale that was extremely comfortable but this even surpasses it. Our sales person, Ish was very helpful in our selection process.

Margaret US

Non-Verified

Quick delivery to an assisted living facility

I was delivered to an assisted living facility in a few days. This was very important as it was received the day she moved in from a hospital stay and rehab. My mother loves the chair.

Beth US

Non-Verified

Excellent cushion

Great product.

Alicia US

Non-Verified

Fast delivery and afford price

Fast delivery and afford price

John US

Non-Verified

Terrible customer service

Terrible customer service. Will not buy from this company again.

Tammy US

Non-Verified

My order took way too long to arrive…

My order took way too long to arrive when I paid in full at the time I ordered.

Maryann US

Non-Verified

Andy was awesome

Andy was awesome

J D US

Non-Verified

SpinLife COMPANY

Had an issue with an order that I couldn’t get resolved. Spinlife called and apologized and corrected the issue. I am extremely happy with how they handled the issue. Great customer service. I will use spinlife again!

Chris US

Non-Verified

Seat cushion cover

Seat cushion cover

Marilyn US

Non-Verified

I LIKE MY CHAIR LIFT

I REALLY LIKE MY SPINLIFE CHAIR LIFT. I WISH THE SPOOL FOR THE CABLE HAD EDGES . WE HAD TROUBLE WITH THE FIRST CHAIR AS THE CABLE CAME OFF AND TANGELED WITH THE ELECTRICAL BUT WITH THE NEW PIECE THAT WAS SENT TO US THE CHAIR WORKS LIKE A CHARM. iT IS SO CONVIENIENT I HAD MY GROCERIES DELIVERED AND I JUST PUT THE BAGS IN MY LAP AND UP I WENT IT TOOK SEVERAL TRIPS BUT IT WAS SO EASY. THERE IS ONLY ONE THING IN THE DESIGN THAT I WOULD CHANGE. I WOULD HAVE THE ARMS FOLD UP. I HAVE TROUBLE WALKING SO IT HAS BEEN GREAT . ALL IN ALL I REALLY LIKE IT

Robin US

Non-Verified

Product lived up to expectations- good…

Product lived up to expectations- good quality and fast service

Karen US

Non-Verified

Spin life had to order the parts for my wheelchair from TiLite

Spin life had to order the parts I requested from an outside company, and I didn’t receive the whole order. I don’t know if they placed the order correctly or the outside company screwed up. I will say though, Seth was very accommodating throughout the whole process, and I’d what he had to do so I was able to receive my order in a very timely matter. I definitely will try not to use this medical supply company again.

George US

Non-Verified

Company was very professional

Company was very professional. They explained all options.

Robert US

Non-Verified

I have always had excellent service and…

I have always had excellent service and quality with my spin life purchases. Any issues i might have had were handled quickly and professionally.

Joan US

Non-Verified

I was never asked what side of the…

I was never asked what side of the chair for the remote should it be mounted on, my husband is left handed.For the cost of the chair the arms should have been a lot wider, and stuffed a little more, my husband’s arms fall off the chair, especially when he’s sleeping, waking him up. The seat could have been stuffed more too, it’s not pleasant to sit on a hard surface for long periods of time, I have other leather chairs, and they are so much softer to sit in. The “White Glove” service that we paid for, was not, they were in and out in less than 5 minutes, hardly what I would call “White Glove”, especially for the price!! The UPS, Fed X, will bring your merchandise inside for you for nothing, and smile!! The mechanics seem to be functioning very well, except for I would like to see the chair be able to elevate my husband’s feet above his heart without having to lower the rest of the chair in such a reclined position, maybe the remote could adjust just the feet.

Barbara US

Non-Verified

appreciate

Spin life was able to handle the return of my Willis and I appreciate they’re taking care of the problem we were having.

Connie US

Non-Verified

Liked everything but how long it took…

Liked everything but how long it took to get my order.no mio