United States


Overview

At Rubber Flooring Inc, our mission is to provide consumers with quality rubber flooring at a competitive price through an easy to use and well designed website. Our rubber flooring is durable enough to withstand the most demanding environments including commercial gyms and large scale weight rooms, yet is easy enough to install and maintain to make a great option for in home exercise rooms.

Total Score

3.2 / 5
Excellent
40.0%
Great
10.0%
Average
10.0%
Poor
10.0%
Bad
30.0%

Mike US

Non-Verified

Submitted an order TWO MONTHS AGO and…

Submitted an order TWO MONTHS AGO and it still hasn’t even shipped yet. Date still TBD. If you are that backed up, let customers know that before they place the order. Terrible transparency.

Rebecca US

Non-Verified

Flooring arrived quickly and was ready…

Flooring arrived quickly and was ready to assemble. Included extra edge pieces to accommodate different layouts

Jeff US

Non-Verified

Worst customer service

Worst customer service I have ever dealt with. It took 4 emails and 6-7 days to get a response. When I tried to call in a custom order I was told “just use the website”.

MH US

Non-Verified

Quality

Enjoy the product. Good quality used doing workouts.

customer US

Non-Verified

Excellent quality

Excellent quality flooring. The Smooth Flex Nitro Tiles work perfectly in my garage.

Kelly US

Non-Verified

Not so happy with the service…

Not so happy with the service when they want you to buy something after an inquiry they never let you rest with the follow up phone calls and emails and once you have purchased it you can’t get a hold of them there are no clear directions and all of my order came in three parts missing numerous items and I cant get a hold of anyone to fix it once I was Promised tape to be sent out immediately and now it’s been days so disappointing when spending a lot of money

Dennis US

Non-Verified

Rubber mats

Upon arrival, one of the mats have screw holes in it from the pallet that it was attached to. Further, a lot of the mats did not line up due to some thicker than other. Also, when attempting to call costumer support, no answer. I tried multiple times and even left my information for a return call, nothing. I do not recommend this site based on the overall experience

Scott US

Non-Verified

If I could give 0 I would

If I could give 0, I would. Ordered ballet floor kit in mid May. NOTHING on back order. Sent 1 of 3 parts of kit, but double what was ordered. Call, they say rest backordered now and just keep extra. Then sent first part of order AGAIN. Then they send double the order of second part of kit. Just keep it. Impossible to get hold of them or get return email. When I do, runaround. Finally get last part of order JULY 6th. At least gave some refund. One of my worst shopping experiences EVER. Complete incompetence and frustration. And I love getting extra stuff but I have zero use for it.

Tom US

Non-Verified

Good product

Good product: good service.

Tiffany US

Non-Verified

Excellent

Love my foam titles and the customer service is amazing