United States


Overview

AlbeeBaby where you can find all your Baby needs! Strollers, Car Seats, Highchairs, Baby Carriers, Bouncers, Toys, Activity Gyms, Potty Seats, $100 Gift Certificate$50 Gift CertificateActivity Gyms ...

Total Score

4.7 / 5
Excellent
93.3%
Great
0.0%
Average
0.0%
Poor
0.0%
Bad
6.7%

Anja US

Non-Verified

Excellent customer service

Excellent customer service and high quality products! Bought a Miffy First Light lamp and a Stokke Steps High Chair. Unfortunately the chair came with some scratches. Albeebaby quickly gave me different options, whereof I choose a partial refund, instead of returning the chair or parts of it.

customer US

Non-Verified

First time customer and now forever customer!

First time customer to Albee baby, after I had researched what would be the best stroller for our family, and settled on the BOB Revolution Flex 3.0. Google showed me their site had the older models on sale, so I bought one. After a couple of days went by without my order shipping I reached out via email to inquire when my stroller would ship. They got back to me quick, and they informed me that the color and model was sold out. Without me complaining or protesting, they offered to ship me the same color in the latest model. Wow! Talk about an upgrade and great customer service. They have won my business.

Jennifer US

Non-Verified

Horrible customer service

Ordered a double stroller, was sent the wrong color second seat. Emailed multiple times about updates. Instead of getting the second seat, I was given a refund because they didn’t have the second seat in stock. But the refunded amount isn’t enough to go and buy a second seat elsewhere. No communication was given to me. I now have spent $500 on another single stroller that I didn’t need. And I now can’t return the stroller and customer service said there was nothing they could do for me. Extremely upset and will not be shopping with Albee baby again. What a waste of money.

KR US

Non-Verified

Thank you

Thank you, Albee Baby, for your competitive prices and willingness to do a price adjustment when the price dropped shortly after I made a large stroller purchase! I will definitely be buying from you again!

Christine US

Non-Verified

Always pleased!

I will always buy from Albee Baby!

D B US

Non-Verified

Always willing to be of assistance and…

Always willing to be of assistance and shipping is almost instantaneous. Great customer service with unbeatable prices.

Diane US

Non-Verified

Best company!!!!!

Best company to purchase from. Fast delivery. The best customer service!!!! Will purchase again from this company.

Erica US

Non-Verified

A BIG THANK YOU

Thank you so much for great service and a timely delivery. My father and I called your NY store with questions and concerns. We placed our order for the Nuna Tavo 2019 Travel System Caviar/Ebony with confidence. Our order arrived within 2 days. We were able to put together the travel system with no problem. My baby girl is expected to arrive very soon. I know she will love her 2019 Nuna Tavo Travel System. My father and I are very happy with Albeebaby. We will refer friends and family. Sincerely, A Grateful Father and Daughter and soon to be Mother

Liz US

Non-Verified

Albee Baby has great customer service

Albee Baby was incredibly helpful for my shopping experience. I emailed customer service to ask about a sale because I thought I had submitted my purchase during a sale but I must not have completed the order. I asked if there would be another sale in the near future. There was not a sale coming up but they emailed me a coupon that I could apply to my purchase. The response was quick and very helpful. I will be shopping for all my gear at Albee Baby and recommending it to my friends that will be having babies.

Christina US

Non-Verified

Trusted company!!

Really great products, exceptional prices and customer service is way above what is expected!!

Katie US

Non-Verified

I love this company

I love this company. I ordered a highchair, but shortly after, I regretted my color choice and wanted to change it. I emailed the company and they responded extremely quickly. They listened to my questions and changed my order to what I wanted! They were quick to respond and made sure to confirm what I requested. Will definitely get more baby items from them!!

Greta US

Non-Verified

Great online option!

Great prices, great customer service - small company, with large web presence (in the baby world)

George US

Non-Verified

Excellent customer service with great…

Excellent customer service with great prices

Jim US

Non-Verified

Fantastic purchase experience

Fantastic purchase experience. Although the car seats were backordered, they arrived before Albee Baby had originally suggested they would be available. One had a box damaged extensively during shipping. A simple e-mail to Albee Baby with photo documentation, requesting directions for how to proceed was responded with (at their own initiation): 1) a UPS pick up of the damaged item and 2) automatically sending a replacement. This is fantastic customer support / service. Many thanks for valuing the customer to this degree.

Marjorie US

Non-Verified

I was having an issue on the website…

I was having an issue on the website with my coupon and a product. I emailed the company and got a response right away. The issue was resolved in less than 10 minutes and they issued a new coupon for me to use. I was able to save 80 dollars on the products I purchased! So awesome!